Refund policy

Our 14-day promise

For a paid digital product purchased directly from linkto.love or shop.linkto.love, you may request a refund within 14 calendar days of purchase. You do not need to give a reason. Downloading or opening the ebook does not remove this voluntary refund offer.

How to request a refund

Email support@winningmarketingstrategies.com with the subject “Refund request”. Include the email used at checkout, the product title and, if available, your order reference. Send the request within the 14-day period; it does not have to be processed within that period to qualify.

We may ask for information needed to locate the order or confirm that it belongs to you. We will never ask for your full card number, password or sign-in link.

How the money is returned

A qualifying refund covers the amount paid for the refunded product, including applicable tax collected on that sale. Refunds go to the original payment method. Your bank or payment provider determines when the credit appears after processing; we cannot guarantee a particular bank posting date.

After a refund

Your permission to use the refunded product ends. Delete the downloaded copies and do not redistribute them. Access to that product in the customer library may be removed. There is no physical item to mail back.

A duplicate charge or a faulty file

If you believe you were charged twice, received the wrong file, or cannot access a purchased product, contact us. These problems are separate from a change-of-mind request; the 14-day offer does not limit remedies you may have under applicable law.

Your consumer rights

This voluntary policy is in addition to mandatory consumer rights. It does not exclude rights relating to digital content that is not supplied, does not match its description, or is defective. Where statutory withdrawal rights apply, we will respect them. A product download alone is not treated as a waiver of those rights.